Terms of Service

Last updated: review and set this date before launch.

This is a starting template, not legal advice. Have a lawyer review it before you scale.

What this service does

OurLead connects homeowners with independent, local service providers. We are a connection service — we do not perform, supervise, warrant, or guarantee any provider's work. When you submit a request, we share it with one local provider so they can contact you.

No warranty on provider work

Providers are independent businesses, not our employees or agents. We do not control and are not responsible for the quality, safety, timing, legality, licensing, or outcome of any work. Any agreement for services is solely between you and the provider. The service is provided "as is," without warranties of any kind to the fullest extent permitted by law.

Licensing & insurance

We do not independently verify every provider's licensing or insurance unless stated. Confirm a provider's credentials, license, and insurance directly before hiring them.

Your responsibilities

• Provide accurate information in your request.
• Only submit a request for yourself or with authorization, and consent to being contacted by a local provider about it.
• Deal directly and in good faith with the provider you're connected with.

Providers

Providers receive leads on a subscription basis and agree to contact customers promptly and professionally, to honor opt-out requests, and not to misuse or resell customer information.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for the acts or omissions of any provider. These terms are governed by the laws of the State of [your state], without regard to conflict-of-laws rules, and any dispute will be resolved in the state or federal courts located there.

Changes

We may update these terms; continued use means you accept the updated terms.

Contact

Questions? Email hello@ourlead.co.